Terms of Service

Last updated: January 1, 2025

Acceptance of Terms

By accessing or using Optifeed's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use our services.

Description of Services

Optifeed provides a product feed management and optimization platform that helps businesses manage, enrich, and distribute product data across multiple advertising and marketing channels.

Account Registration

  • You must provide accurate and complete registration information
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized access
  • You may not share your account credentials with third parties

Acceptable Use

  • You may not use our services for any illegal purpose
  • You may not upload malicious content or malware
  • You may not attempt to gain unauthorized access to our systems
  • You may not interfere with or disrupt our services
  • You may not violate any applicable laws or regulations

Data Ownership

You retain all ownership rights to the data you upload to our platform. By using our services, you grant us a limited license to process your data solely for the purpose of providing our services to you.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice.

Service Level Agreement

We strive to maintain 99.9% uptime for our services. In the event of service disruptions, we will provide credits according to our SLA policy available upon request.

Limitation of Liability

To the maximum extent permitted by law, Optifeed shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Termination

Either party may terminate this agreement at any time. Upon termination, your access to our services will be discontinued and your data will be retained for 30 days before deletion.

Changes to Terms

We may update these terms from time to time. We will notify you of any material changes via email or through our platform. Your continued use of our services constitutes acceptance of the updated terms.

Contact Information

For questions about these Terms of Service, please contact us at legal@optifeed.com.